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Order Inquiries

For inquires regarding an existing order, including updates on order processing, returns or lost packages, please email us at customercare@microplay.ca Please include your order details such as order number, tracking number, date ordered and any relevant details about your questions or concerns to help us properly address your needs.

General Inquiries

For inquiries related to the website and it's use and for all other general information please email us at info@microplay.ca. Please include detail on your inquiry so we may better address your questions.

Thank you for making Microplay.ca your online retailer of choice for your video game needs. Purchases made online are not available for pickup in store. Should you want to shop in store, please visit our Store Listing to find the location nearest you.

Disclaimer: Valued customers, the Microplay.ca website does not accept gift cards.  The site is also not able to purchase or accept trade-in product.  If you have gift cards or product you wish to trade in, please visit your closest physical Microplay location.

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